"I wanted to say thank you for the support from you and your team. We were having multiple service and follow up problems with our previous carrier. Things are going to happen when moving as much product as we do, it is part of doing business. The difference now is, when a problem arises, I know that I can make one phone call to Southeastern and it will be taken care of. Whether it is a special request, or the rare occasion when we have an issue with a shipment, your team is "Johnny on the spot" when it comes to handling our business. Thank you for the excellent service."
Jared A. Heidlage - Operations Manager, Emser Tile
"SEFL is always willing to help in any way possible to make sure their customers are properly taken care of. Communication is the most important part of running a smooth operation and SEFL always does a great job of communicating every minor detail of our shipments. I love that I can pick up the phone, call any service center, and get a real person to answer that is always willing to help."
Lauren Mason - Commissary Express, Inc.
"The truck is here! Thank you!"
"Once again, y'all have exceeded expectations. I don't know if you have heard all of the horror stories with freight lines lately, but most are having issues! Southeastern never lets us down like the other guys, and we can't thank you enough!!"
Riki A. Monk - Office Manager, Plastics Distributors Co, Inc.
"I want to take a moment to let you know how much I appreciate the excellent service I receive from Southeastern Freight Lines. For the past 20+ years, Southeastern Freight Lines has been my preferred carrier for servicing my customers. Just knowing that each shipment will be professionally handled and arrive intact and on-time gives my customers and I peace of mind. The number of times SEFL has saved my customers lost time from having to wait on a shipment has been beyond valuable. From the sales associates to the drivers, the exceptional care that Southeastern Freight Lines gives each shipment is the standard that all freight carriers should strive to be. I can't do my job without you all!"
Christy Stalzer - Account Manager, Outside Sales - Allredi
"I enjoy that almost all of my needs are met under one drop down menu on Southeastern Freight's website. I like that I can input multiple tracking numbers at one time and see them all. I also love that all the links to the documents are right there with the tracking information, as well as the rates and any other information needed."
"One of my favorite tools is the rate quoter."
"It gives me so many options to see what's available for our shipment needs and allows me to see if noon guarantee or other guaranteed options are available. It also lets us see expected transit days while in the screen."
"The reporting options are also fantastic. One of my favorite features of the report for the previous day's shipments are that you can click on the pro numbers and it will take you to the website to show you the tracking information."
"All in all, I think the website is great as it is functional and easy to navigate and use."
Trisha Cappiello - Doodad